Shipping policy
At Class V Gear, we are committed to providing you with the best possible shipping experience. Below, you'll find details about our shipping process, including information on delivery times, shipping methods, and LTL freight.
Shipping Methods and Delivery Times:
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Standard Shipping:
- We offer standard shipping for most orders within the contiguous United States.
- Delivery typically takes 3-7 business days from the date of order processing.
- Please note that processing times may vary depending on product availability and order volume.
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Expedited Shipping:
- For customers who need their orders sooner, we provide expedited shipping options at checkout.
- Delivery times for expedited shipping typically range from 1-3 business days, depending on your location and the selected shipping method.
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International Shipping:
- We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.
- Please note that customers are responsible for any customs duties or taxes incurred upon delivery.
LTL Freight Shipping:
For larger items or bulk orders that exceed standard parcel size and weight limits, we utilize Less Than Truckload (LTL) freight shipping. Here's what you need to know about LTL freight shipping with Class V Gear:
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Processing Time:
- LTL freight orders may require additional processing time due to the coordination needed with our freight carriers.
- Once your order is processed, we will provide you with an estimated shipping date and tracking information.
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Delivery Time:
- Delivery times for LTL freight shipments vary depending on the destination and carrier schedules.
- Typically, deliveries take between 5-10 business days from the shipping date.
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Delivery Process:
- Upon arrival at the destination terminal, the freight carrier will contact you to schedule a delivery appointment.
- Please ensure that someone is available to receive and sign for the delivery during the scheduled appointment window.
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Additional Services:
- We offer additional services such as liftgate delivery or inside delivery for an extra fee. These services can be requested at the time of order placement.
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Damaged Shipments:
- It's important to inspect your shipment upon delivery for any signs of damage or discrepancies.
- If you notice any issues, please contact us immediately so we can assist you in resolving the issue with the carrier.
Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping charges for your items during the checkout process before completing your purchase. For freight costs please call 208-249-2281.
Please Note:
- We do our best to ensure timely and accurate delivery of all orders. However, unforeseen circumstances such as weather delays or carrier issues may impact delivery times.
- If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team for assistance.
Thank you for choosing Class V Gear. We appreciate your business and strive to make your shopping experience as smooth and convenient as possible.